Options
Choose from the mood boards and base options.
Each box will include a tonal and variated base i.e. 2 skein box will have 1 of each, 4 skein box will have 2 of each and the 6 skein box will have 3 of each.
As well as the gorgeous yarn to open in December you will also have a number of surprise gifts, all packaged in a beautiful luxury box.
Logistics
As last year, there is the option to either pay in full, or pay in instalments:
2 x Skein Advent:
Full price: £65 + shipping
Pay in instalments: £20 deposit + shipping, then 5 instalments of £9
4 x Skein Advent:
Full price: £130 + shipping
Pay in instalments: £30 deposit + shipping, then 5 instalments of £20
6 x Skein Advent:
Full price: £170 + shipping
Pay in instalments: £30 deposit + shipping, then 5 instalments of £28
Invoices will be sent at the beginning of each month; May to Sept (5 months), payments of the instalments should be paid within 7 days of invoice date. Please ensure you check your junk folder for invoices every month as they sometimes get filtered into the junk folder.
If any payments are outstanding by Friday 27th September 2024 your order will be cancelled and instalment payments will be refunded. The deposit is non-refundable.
All advents will be shipped by mid November and by tracked mail.
Care:
Hand washing separately is recommended and dry flat.
All yarn is hand dyed and therefore no skein is identical. I recommend alternating between skeins throughout your project to prevent pooling of colours. If you purchase multiple skeins of the same colourway, they will be from the same dye-lot unless otherwise stated.
Hand-dyed using professional acid dyes.
Shipping
On our website, we ship to UK only.
For all none UK shoppers please visit out Etsy shop
Items on the website are in stock for immediate dispatch, unless they are marked as pre-order, custom order yarn club or dyed to order.
Orders will be shipped within 3 – 5 working days of your order and are sent 2nd class Royal Mail as standard but can be upgraded to Tracked & Signed delivery.
UK Shipping: Second Class usually arrives within three working days
Tracked & Signed 24: Your parcel can be tracked and requires a signature on delivery, this includes parcel insurance up to £100.
International Shipping: Usually arrives within five to ten working days, however this can be up to six weeks depending on the destination countries postal system
For international orders, all parcels shipped abroad are liable for Sales Tax and/or Customs charges and payable by you and are not the responsibility of Red Robin Yarns.
Please note:
Should you choose a shipping option that does not include insurance we cannot refund and lost orders.
If you choose a shipping options that does not include tracking we cannot track your order once it has been shipped.
Returns
We want you to be happy with your order but if you are not satisfied please contact us within 14 days of delivery to arrange a return, refund or an exchange. Please note the product(s) must be unused and returned in their original packaging for a full refund and yarn must not be unwound and have its original label on
All return postage is the responsibility of the customer and will not be refunded
EU and worldwide Customers
Everything sold to customers outside of the UK is sold with taxes ‘delivered at place.’
This means customers will be due to pay duties taxes in their own country at their countries rate. Please note that we cannot be responsible for charges incurred on goods entering countries outside of the UK.
We are exploring IOSS registration and have not found a reliable or affordable resolution but do not want our EU customers to miss out on all our fabulous yarn, so we continue to use our Etsy shop for our EU customers. However, EU customers should expect both VAT and Customs charges at their end, we cannot be responsible for these. There is also a risk of parcels being held at customs.
For all non-UK customers, please do check what the import value limits are, and whether you are likely to be charged VAT on your order, when it goes through customs in your country.
All our yarn is dyed to try and prevent striping or pooling as much as possible. In hand dyed yarn, this creates a random/softer variegated effect that looks amazing in plain stockinette but also works fabulously with more complicated and textural stitch motifs.
Dye lots are not available as dyes are applied by hand in small quantities – therefore no two hanks are exactly the same, even in the same batch. As such, it is always advisable to alternate skeins of hand dyed yarn to create even colour in larger projects.
IMPORTANT!
Some of the intense colours, particularly the pinks/reds/yellows, are naturally more prone to bleeding. I strongly recommend pre-washing bright colours if you are doing colourwork or striping to avoid disappointment in your finished garment. Putting a colour catcher in your blocking bath can help with this.
I’ve taken all possible steps to make these bright hues as colourfast as possible and have indicated this tendency on all colours that are more prone to bleeding. This is just a natural result of the smaller dye particles of super bright or fluorescent dyes. Be aware that these hues *may* bleed into lighter colours if you don’t take the time to wash and rinse until every trace of colour is gone.
